Read This First
BEFORE contacting the system administrator, please use the Frequently Asked Questions below to help answer your query, or guide you to the correct place! This includes usernames and passwords!
General questions should be asked on the forum if not directly related to the administration of this website!!
The site admin gets hundreds of emails per month that could be answered on the forum. Your message will be deleted - or, at most, you will be directed to this page - if it can be answered by someone else on the forum or from the Frequently Asked Questions below! I choose to spend my time maintaining the site and let people in the community help people with questions!! I dont mean to be rude. I just have limited time.
Contact Site Administrator
You can contact the Neptune Pink Floyd website administrator here for issues relating to the administration of the site, including the submission of news and articles.
Frequently Asked Questions (FAQ)
- General Questions and Comments
- Username and Passwords
- Newsletter
- The Forum
- Torrent Tracker
- Link Requests/Exchange
1 - General Questions and Comments
Please ask your general questions on the forum only and DO NOT contact the webmaster as your question can probably be answered by someone else in the community on the forum!
The webmaster does not have have the time to respond to many of your questions or comments especially ones that are being answered or discussed on the forum by the thousands of knowledgeable people who visit it!
Please don't send the webmaster random questions or comments as there is only one of him and thousands of you and he has not got the time to maintain a site this size and answer all your questions!! Speak to each other!!! ;-)
2 - Usernames and Passwords
2.1 - Forgotten Forum username and/or password?
If you know what your email address is that you used to register for the forum, you can be reminded of your username. You can also get a new password sent to you if you have forgotten it. Go here.
3 - Newsletter
3.1 - Unsubscribing From All Newsletters
You can unsubscribe at any time. Just go to this page, enter your email address then press continue. You will then be given the chance to give a reason for your decision (optional) then, when you press the Unsubscribe button, you will be removed from all newsletters.
3.2 - Unsubscribe From Particular Newsletter
There are severlal NPF Newsletter and, if you want to un-subscribe from a particular one, you need to visit your "Preferences Page". The best way to do that is from the link at the bottom of the newsletter as it contains your Unique ID. You can have the Unique ID sent to you from the "Preferences Page" though!
3.3 - Subscribing and confirming your email address
When you subscribe to the newsletter you are automatically sent an email to the address you used to subscribe. Inside this email is a special link you must click on to verify that you typed your email address correctly and that email can be delivered to you and that it was actually you who requested the newsletter and not someone else entering your email address!
Once you click on the link, you are subscribed to the newsletter. You can subscribe to the newsletter from this page.
3.4 - Confirm email address link does not work!!
The most likely problem is that your email software or email provider has mangled the link so it is on two lines and therefore the link is broken into 2. You will just need to copy the two lines of the link into your web browsers address bar then click go or press enter.
3.5 - I do not receive the confirmation email!
It is likely that the email is ending up in your SPAM folder or may be blocked from entering your inbox altgether. People's email accounts vary from one person to the other so there is no specific solution. If you can, add This e-mail address is being protected from spambots. You need JavaScript enabled to view it to your allowed senders list, white list or trusted email list.
3.6 - Change email address
If you want to change the email address that the site newsletter is sent to, you will have to visit your "Preferences Page" and change your email address there. The best way to get there is from the link at the bottom of the newsletters, else go here.
3.7 - How often is it sent?
The newsletter is sent when I add something to the site or have some news. You may get 3 one week and perhaps none for a month so can be a bit random.
4 - The Forum
4.1 - Username and Password for message board/forum
In order to use the forum, you need to first register to use it.
4.2 - Want to Register and Account?
If you want a username and password to use the forum, then go here and sign up for free of course. Only takes a moment.
4.3 - Forgotten username and/or password?
If you know what your email address is that you used to register for the forum, you can be reminded of your username. You can also get a new password sent to you if you have forgotten it. Go here.
4.4 - Account Inactive/Deleted?
When you register to use the forum, you will automatically be sent an email in order to verify that you have entered your email address properly. The email has a link in it which you must click on to activate your account. See below if you have not received the email after 10 minutes.
Periodically, accounts will be deleted from the forum if no posts have been made from the account. If your account has been deleted, you will have to register again. To see if your account is still available, enter the email address you used to register at the forum on this page to see if it retrieves your details. If not, please re-register and make sure you make at least one post!
4.5 - Not Received Activation Email?
It usually takes a minute or two for the activation email to be sent upon you registering. Occasionally, it may end up in your SPAM folder if you have one. If it hasnt arrived within ten minutes then please get in touch with the webmaster stating your username, password and send your email from the email account you registered with. Get in touch here.
4.6 - Dont Know How To Use The Forum?
If you need help using the forum, I wrote some comprehensive tutorials just for you here.
5 - Torrent Tracker
The NPF Torrent Tracker and other downloads have been removed at the request of David Gilmour/Pink Floyd management.
6 - Link Request/Exchange
6.1 - Want A Link To Your Site on NPF?
All visitors to the NPF website are allowed to submit links to the NPF Links Directory. You can do that on this page.
6.2 - My Link Is Not Showing Up!
When you submit a link, it is put on a list for the NPF Admin to approve before it will appear on the site. So it can take from 12 to 72 hours or perhaps more for it to appear. If it does not appear after that amount of time, it is likely the link has been deemed inappropriate, unsuitable of the website submitted has too limited content.
6.3 - My Website Is Linked To and I Want The Link Removing
If you are the administrator of a website that is linked to and want the link removing from the NPF Links Directory, then you can request its removal by contacting the NPF Admin here. You may be asked to verify your identity by being asked to upload a page to your server to show you own the site.
